In this case, customers should visit the Wondershare Support Center to retrieve it -all queries will be responded to within 24hrs. However, sometimes the arrival of this registration e-mail can be delayed, due to delays caused by internet or system glitches, email spam settings, email typo, etc. Ordinarily, once an order has been validated, Wondershare's system will automatically send a registration e-mail within 1 hour.
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